Terms of Service

Effective September 19, 2026. Last updated September 19, 2026.

Introduction and Acceptance

These Terms of Service are a binding agreement between you and SoundSwift governing access to and use of the SoundSwift websites, applications, APIs, and related services. By creating an account, clicking accept, purchasing, or using any Service, you agree to these Terms and to the SoundSwift Privacy Policy and DMCA Policy. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

If you do not agree, do not use the Services.

Description of SoundSwift Ecosystem

SoundSwift is a multi-app creative and operations platform. The Services include:

  • SwiftGen AI: AI song generation engine for artists and producers, including related credits.
  • Studio: online recording studio for mixing, mastering, and collaboration.
  • SwiftMedia: social-campaign planning, creatives, and publishing tools.
  • Aura: artist-management platform for rosters, tasks, documents, and finance snapshots.
  • Tours and Events: logistics, scheduling, itineraries, and show operations.
  • Connect: video conferencing for live sessions, meetings, and virtual performances.
  • Band and Crew Layer: role-based access for band members, crew, and coordinators.
  • Aphelion: standalone event ticketing for sales, refunds, and analytics.
  • Arc: video sharing for artists and fans to upload, stream, and engage.
  • SwiftTickets: ticketing and fan access management with refund handling, analytics, and event-level reporting.

Features, plans, and availability may change. Some tools require a paid plan, credits, or role-based permission.

User Responsibilities

You must provide accurate account information and keep credentials confidential. You are responsible for all activity under your account and for any workspace, room, campaign, event, or ticket you control.

  • Artists must verify they have all rights before uploading stems, tracks, videos, images, or lyrics.
  • Managers must verify rights and approvals before posting or scheduling SwiftMedia campaigns or publishing artist materials in Aura.
  • Hosts and organizers must verify they may invite participants and record Connect sessions where recording is used.
  • Band, crew, and coordinators must use shared files and logistics data only for authorized production purposes.
  • Ticket sellers on Aphelion and SwiftTickets must provide accurate event details and honor stated refund rules.
  • You must comply with applicable law, these Terms, and third-party platform rules, including social networks you connect.

AI Content Disclaimer

AI-generated content from SwiftGen AI, Studio assistance, SwiftMedia suggestions, and any other SoundSwift AI system is provided as-is and as-available. Outputs may be inaccurate, non-unique, similar to other users’ outputs, or unsuitable for a particular use. SoundSwift does not warrant that AI outputs are free of third-party rights, factually correct, or fit for commercial release. You are responsible for reviewing, editing, clearing, and legally using any AI output before publishing, selling, registering, or claiming it. SoundSwift may change, rate-limit, or discontinue AI models and credits.

License Grant

You retain ownership of content you lawfully upload or create, subject to the licenses you grant here and to any rights of others. You grant SoundSwift a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, adapt, display, perform, stream, distribute, and promote that content as needed to operate, improve, secure, and market the Services, including to:

  • Display your content in profiles, stores, campaigns, events, rooms, and embeds.
  • Stream audio, video, and live sessions to authorized users.
  • Distribute files, tickets, stems, mixes, and downloads you enable.
  • Promote public content in discovery, recommendations, and SoundSwift marketing that features publicly available catalog or events.

This license ends when you delete the content or your account, except for reasonable residual copies in backups, legal archives, caches, and content shared with others that they have lawfully retained.

Prohibited Activities

You may not, and may not assist others to:

  • Infringe copyright, trademark, publicity, or other rights.
  • Impersonate any person, artist, manager, venue, or brand.
  • Scrape, crawl, harvest, or bulk-export the Services or other users’ data without written permission.
  • Reverse engineer, decompile, or attempt to extract source code, models, prompts, embeddings, or non-public APIs except where law prohibits this restriction.
  • Circumvent security, access controls, DRM, paywalls, credit meters, or geographic or role restrictions.
  • Upload malware, spam, or content that is unlawful, exploitative of minors, or that incites violence.
  • Interfere with Connect rooms, Aphelion or SwiftTickets checkout, Arc playback, or other users’ accounts.
  • Use AI systems to generate or launder infringing works, or to impersonate SoundSwift staff.

Refund Policy

  • Digital goods, including downloads, generated files, delivered stems or mixes, and digital merch unlocks, are non-refundable unless the file is materially defective and SoundSwift cannot provide a working replacement.
  • Subscriptions are refundable only if you cancel and request a refund before the next renewal period begins, subject to the plan terms shown at checkout. Partial periods are generally not prorated after the renewal processes.
  • Tickets sold through Aphelion or SwiftTickets are refundable only if the event is canceled or officially rescheduled and the organizer or SoundSwift states that refunds apply. Convenience, processing, and platform fees may be non-refundable. If an event is rescheduled, tickets typically remain valid for the new date unless the organizer offers a refund window.
  • AI credits are non-refundable once used, consumed, or reserved by a generation job, including failed jobs that produced billable compute, except where SoundSwift determines a platform defect occurred.

Chargebacks filed in bad faith may result in account suspension. Event cancellations follow industry-standard promoter and venue practices. SoundSwift is not the event producer unless SoundSwift expressly says so.

DMCA Reference

Copyright complaints are handled under the SoundSwift DMCA Policy at www.soundswift.com/terms/dmca. Repeat infringers may be terminated across all apps.

Termination Clause

You may stop using the Services at any time. SoundSwift may suspend or terminate access immediately if you breach these Terms, create risk or legal exposure, fail to pay, or as required by law. Upon termination SoundSwift may delete or restrict user content, unused credits, rooms, campaigns, and tickets, except where data must be retained for legal, security, or accounting reasons. Sections that by nature should survive, including licenses already exercised, disclaimers, indemnity, limitations, and dispute terms, survive termination.

Third-Party Integrations

The Services may interoperate with third parties, including AI audio providers, Arc / SoundSwift Videos, payment processors such as cards and wallets, and social media APIs used by SwiftMedia. Your use of those services is also subject to their terms and privacy policies. SoundSwift is not responsible for third-party outages, policy changes, revoked tokens, or content decisions by those platforms.

Data Usage

SoundSwift collects and uses technical, account, and usage data to operate, secure, and improve the Services, prevent fraud, personalize discovery, and measure campaigns and events. Details are in the Privacy Policy. You grant SoundSwift permission to use de-identified and aggregated analytics.

Platform-Wide Coverage

These Terms apply to every SoundSwift app listed above, including SwiftGen AI and other AI systems in the product.

SoundSwift-Specific Protections

  • Managers must verify rights and authority before posting or scheduling SwiftMedia campaigns or publishing artist materials in Aura.
  • Artists must verify rights before uploading stems, tracks, videos, images, or lyrics.
  • AI-generated content is provided as-is. SoundSwift is not liable for takedowns, platform bans, or registration refusals arising from uncleared AI output.
  • SoundSwift is not a party to, and is not liable for, disputes between users, including artist-manager, buyer-seller, host-guest, or promoter-attendee disputes, except as required by law or as the merchant of record for a specific SoundSwift-sold item.
  • Ticketing fees on Aphelion and SwiftTickets may be non-refundable even when a face-value ticket is refunded.
  • Event cancellations follow industry-standard promoter and venue practices.

THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOUNDSWIFT DISCLAIMS ALL WARRANTIES, AND ITS TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE AMOUNTS YOU PAID TO SOUNDSWIFT FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE THREE MONTHS BEFORE THE CLAIM. SOUNDSWIFT IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL.

You will defend and indemnify SoundSwift and its personnel against claims arising from your content, AI outputs you publish, your events or tickets, your campaigns, or your violation of these Terms or third-party rights.

SoundSwift may update these Terms by posting a new version. Continued use after the effective date constitutes acceptance. Questions: www.soundswift.com/contact.